Orders
can be taken online or alternatively by phone, post
or fax.
Payments can
be received online through Paypal or alternatively
you can post a cheque or pay by credit card (no
extra charge) over the phone. We accept MasterCard/
Visa/ Visa Debit/ Visa Electron, Maestro/ Solo.
Goods are delivered
after payment has cleared usually three working
days. If you would prefer to collect goods this
can be arranged by appointment.
Wholesale enquiries
please email or telephone.
53 Columbia
Road,
London.
E2 7RG.
+44(0)20 7613
0876 (fax and phone)
Delivery:
Is free for
all items except tiles. We use Amtrak and First
class Royal Mail.
Delivery
for tiles:
Tile samples
are sent out with first class mail at the following
prices
£1.50
for one tile
£2.00 for 2 tiles
£2.80 for 3 tiles
£3.40 for 4 tiles
£3.60 for 5 tiles.
Delivery for
tile samples is refunded if you subsequently buy
more than 200 tiles.
Tiles are delivered
with Amtrak at these prices.
£19 for 200 tiles
£8 per subsequent box or part box of tiles.
700 tiles and
over are sent with pallet line at £49.95.
Please check
your goods as soon as possible and report any breakages
within 3 days. Photographic evidence will be required.
Any special request for Saturday, am or pm delivery
please specify and we will quote accordingly.
Guarantee
All products
except tiles
We offer a full
money back guarantee if for any reason you are unhappy
with your purchase. All we ask is that you return
the goods to us within 14 days in the same condition
that they were sent. We'll also pay the return shipping
costs if the return is a result of our error.
Tiles
Refunds are
not given unless the tiles are returned directly
to the shop. This is due to the difficulty of sending
fragile items in the post. If you are in any doubt
please purchase a sample. If you subsequently purchase
more than 200 tiles we will refund the postage.
In case of faulty
goods being delivered - please contact us within
three days 020 7613 0876. Upon receipt of photographic
evidence faulty or broken goods will be replaced
by us.
We try to get
things right. For the sake of future customers as
much as for yourself, we need to know if we got
it wrong.
